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possible account termination when using illegal leveling or illegally obtained gold

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Random-innocent players banned

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Me and my girlfriend started playing Aion two weeks ago, we where having a blast, we even recommented alot of our friends to start playing aion with us. Last friday something happend. My GF got banned? We both made tickets to NCSoft, we got an answer four days later (Tuesday). Apperently they belive she have been caught using a 3rd party application and now her account is permanently banned and its not up for discussion.

Well this is just great, not only does she get banned, she is accused of cheating? she doesnt even know what a 3rd party application is...